Heartbeat vs. Swarm
A side-by-side comparison based on G2 review data.
| Metric | Heartbeat | Swarm |
|---|---|---|
| Overall rating | 4.8 | 4.8 |
| Review count | 36 | 11 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 9.4 | 10.0 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 88.571429 | 100 |
| Small Business | 88.9% | 100.0% |
| Mid-Market | 8.3% | 0.0% |
| Enterprise | 2.8% | 0.0% |
| Total page views | 460 | 271 |
| Total LLM citations | 7,432 | 940 |
Heartbeat
Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.
- Ease of Use
- Features
- Easy Setup
- Navigation Ease
- Integrations
- Customer Support
Swarm
Swarm outshines other community platforms with its video-centric approach that guarantees twice the engagement. Experience the difference today. Join leading coaches, creators, and experts who are earning full-time incomes on Swarm!
- Customer Support
- Features
- Experience
- Customization
- Staff Support
- Branding Customization