Swarm
Reviews
Star rating
Rank in Online Community Management
Pros and cons
Pros
- Customer Support
- Features
- Experience
- Customization
- Staff Support
- Branding Customization
Cons
- Missing Features
- Difficult Learning Process
- Poor Reporting
- Difficult Setup
- Mobile App Issues
- Frequent Changes
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 100.0% |
| Mid-Market | 0.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 6 | 4.8 |
| 2025 Q2 | 3 | 4.7 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Outstanding Community and Support That Truly Empower Creators
“Besides being a community, coaching, course platform that is one of a kind, the support and user community is outstanding. They walk their talk and have created a space for founders, creators, and more to collaborate, learn, grow, and support each other.”
Swarm is a differentiator for my coaching business
“- Ability to communicate asynchronously with clients outside of live coaching sessions - Flexibility of communicating via video, audio, text, screenshare, etc. - Ability to create DMs with clients, both 1:1 for individual clients and 1:2 for couples, where both spouses have a”
Easy to create a online community area that is video-centric!
“I like the creator templates to help me create a Hub faster. I also like the video tools and the fact that support is fast and responsive. Swarm is listening to feedback and rolling out new features regularly. I like the ability to quickly setup recurring billing options for s”