Heartbeat vs. Khoros Communities
A side-by-side comparison based on G2 review data.
| Metric | Heartbeat | Khoros Communities |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 36 | 93 |
| Ease of use | 9.5 | 8.3 |
| Ease of setup | 9.0 | 7.9 |
| Quality of support | 9.4 | 8.2 |
| Meets requirements | 9.2 | 8.3 |
| NPS | 88.571429 | 39.325843 |
| Small Business | 88.9% | 21.1% |
| Mid-Market | 8.3% | 32.2% |
| Enterprise | 2.8% | 46.7% |
| Total page views | 460 | 186 |
| Total LLM citations | 7,432 | 1,032 |
Heartbeat
Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.
- Ease of Use
- Features
- Easy Setup
- Navigation Ease
- Integrations
- Customer Support
Khoros Communities
Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Easy Access