G2 Vendor Directory

Hawksearch vs. Coveo

A side-by-side comparison based on G2 review data.

MetricHawksearch

by Bridgeline Digital

Coveo

by Coveo Solutions Inc

Overall rating4.24.3
Review count79141
Ease of use8.68.3
Ease of setup7.87.9
Quality of support8.79.0
Meets requirements8.78.8
NPS46.75324755.319149
Small Business27.8%11.3%
Mid-Market46.8%35.5%
Enterprise25.3%53.2%
Total page views3091,823
Total LLM citations57212,516

Hawksearch

Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language.

Pros

  • Search Efficiency
  • Search Quality
  • Customer Support
  • Ease of Use
  • Results
  • Personalization

Coveo

Coveo is the AI-Relevance platform behind intelligent search, recommendations, personalization, conversational experiences, and agentic AI. Coveo connects enterprise content across systems and uses AI to deliver the most relevant answers, information, and products for every user and context. Leading organizations use Coveo to improve self-service, drive revenue, boost productivity, and power trusted AI experiences across commerce, service, websites, and the workplace.

Pros

  • Search Efficiency
  • Ease of Use
  • Search Functionality
  • Helpful
  • Analytics
  • Features