G2 Vendor Directory

Hawksearch

by Bridgeline Digital

79

Reviews

4.2

Star rating

#13

Rank in Site Search Software

Pros and cons

Pros

  • Search Efficiency
  • Search Quality
  • Customer Support
  • Ease of Use
  • Results
  • Personalization

Cons

  • Improvement Needed
  • Outdated Interface
  • Software Bugs
  • Feature Deficiency
  • Poor UI
  • Poor Interface Design

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Hawksearch.

Page views and citations · Hawksearch

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Hawksearch.

Key stats

—

47

Mid-Market

4

Adoption by company size

SegmentShare of reviews
Small Business27.8%
Mid-Market46.8%
Enterprise25.3%

Quarterly history

QuarterReviewsStar rating
2025 Q415.0
2026 Q1104.5

Satisfaction ratings

Ease of Use8.6
Ease of Setup7.8
Quality of Support8.7
Meets Requirements8.7

What reviewers say

Excellent Overall Experience and ECommerce Partner

5.0

“Hawsearch is the best in class search engine provider for our B2B organization. Their platform delivers the best experience to our customers with a very user friendly interface, not to mention their AI driven features that is constantly fine tuning itself based off trending site ”

Ecommerce Product Manager

Easy to Use and Delivers the Search Results We Need

4.0

“It's very easy to use and delivers the search results we are looking for”

Ecommerce Manager

B2B-Accurate Search with Powerful Merchandising and Recommendations

5.0

“What I like best HawkSearch combines B2B-accurate relevance with strong merchandising control and recommendations, so discovery improves customer experience and becomes a measurable performance lever across our multi-brand environment.””

Director, eCommerce