Hatch vs. Crexendo
A side-by-side comparison based on G2 review data.
| Metric | Hatch | Crexendo |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 77 | 361 |
| Ease of use | 8.8 | 9.7 |
| Ease of setup | 8.5 | 9.6 |
| Quality of support | 8.8 | 9.8 |
| Meets requirements | 8.9 | 9.8 |
| NPS | 62.337662 | 93.277311 |
| Small Business | 79.2% | 78.9% |
| Mid-Market | 19.5% | 20.8% |
| Enterprise | 1.3% | 0.3% |
| Total page views | 789 | 2,306 |
| Total LLM citations | 4,185 | 4,227 |
Hatch
The AI communications platform for the trades. Hatch AI CSRs answer every call, text, and email, qualify the leads worth your time, and book them 24/7. Trusted by 2,000+ service brands raising the bar. Turn every call, text, and email into a booked job. Hatch ensures every conversation is a catalyst for satisfaction, conversion, and growth.
- Automation
- Ease of Use
- Helpful
- Customer Engagement
- Customer Support
- Integrations
Crexendo
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.
- Customer Support
- Helpful
- Customer Service
- Ease of Use
- Easy Setup
- Reliability