G2 Vendor Directory

HaloPSA vs. Syncro

A side-by-side comparison based on G2 review data.

MetricHaloPSA

by Halo Service Solutions

Syncro

by Syncro Technologies Inc.

Overall rating4.64.5
Review count47564
Ease of use8.79.0
Ease of setup7.78.9
Quality of support9.18.7
Meets requirements9.08.9
NPS74.46808567.49556
Small Business87.2%89.0%
Mid-Market10.6%10.0%
Enterprise2.1%1.0%
Total page views3773,336
Total LLM citations5,38414,162

HaloPSA

HaloPSA is a comprehensive, cloud-based Professional Services Automation (PSA) software tailored for Managed Service Providers (MSPs) and IT service providers. It integrates essential business functions such as service desk management, project planning, billing, and customer relationship management into a unified platform. This consolidation streamlines operations, enhances productivity, and improves service delivery, making it an ideal solution for service-oriented businesses.

Pros

  • Ease of Use
  • Easy Integrations
  • Flexibility
  • Customer Support
  • Organization
  • Reporting Efficiency

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support