HaloPSA vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | HaloPSA | ConnectWise PSA |
|---|---|---|
| Overall rating | 4.6 | 4.0 |
| Review count | 47 | 582 |
| Ease of use | 8.7 | 7.8 |
| Ease of setup | 7.7 | 7.1 |
| Quality of support | 9.1 | 7.8 |
| Meets requirements | 9.0 | 8.6 |
| NPS | 74.468085 | 30.630631 |
| Small Business | 87.2% | 66.1% |
| Mid-Market | 10.6% | 28.0% |
| Enterprise | 2.1% | 5.9% |
| Total page views | 377 | 921 |
| Total LLM citations | 5,384 | 8,599 |
HaloPSA
HaloPSA is a comprehensive, cloud-based Professional Services Automation (PSA) software tailored for Managed Service Providers (MSPs) and IT service providers. It integrates essential business functions such as service desk management, project planning, billing, and customer relationship management into a unified platform. This consolidation streamlines operations, enhances productivity, and improves service delivery, making it an ideal solution for service-oriented businesses.
- Ease of Use
- Easy Integrations
- Flexibility
- Customer Support
- Organization
- Reporting Efficiency
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability