HaloITSM vs. Motadata ServiceOps
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | Motadata ServiceOps |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 22 | 47 |
| Ease of use | 9.8 | 9.4 |
| Ease of setup | 9.2 | 9.3 |
| Quality of support | 9.6 | 9.6 |
| Meets requirements | 9.5 | 9.3 |
| NPS | 95.238095 | 73.333333 |
| Small Business | 5.0% | 12.8% |
| Mid-Market | 55.0% | 63.8% |
| Enterprise | 40.0% | 23.4% |
| Total page views | 569 | 644 |
| Total LLM citations | 7,809 | 212 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
Motadata ServiceOps
Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.
- Tracking
- Asset Management
- Tracking Changes
- Ease of Use
- Monitoring
- Simple