HaloITSM vs. Kaseya BMS
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | Kaseya BMS |
|---|---|---|
| Overall rating | 4.8 | 4.3 |
| Review count | 22 | 41 |
| Ease of use | 9.8 | 8.6 |
| Ease of setup | 9.2 | 8.4 |
| Quality of support | 9.6 | 8.1 |
| Meets requirements | 9.5 | 8.8 |
| NPS | 95.238095 | 60 |
| Small Business | 5.0% | 78.0% |
| Mid-Market | 55.0% | 19.5% |
| Enterprise | 40.0% | 2.4% |
| Total page views | 569 | 128 |
| Total LLM citations | 7,809 | 247 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
- Efficiency
- Automation
- Ticket Management
- Ease of Use
- Simple
- Integrations