HaloITSM vs. Infraon Desk
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | Infraon Desk |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 22 | 27 |
| Ease of use | 9.8 | 9.2 |
| Ease of setup | 9.2 | 9.2 |
| Quality of support | 9.6 | 9.0 |
| Meets requirements | 9.5 | 9.0 |
| NPS | 95.238095 | 85.185185 |
| Small Business | 5.0% | 18.5% |
| Mid-Market | 55.0% | 51.9% |
| Enterprise | 40.0% | 29.6% |
| Total page views | 569 | 80 |
| Total LLM citations | 7,809 | 26 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
Infraon Desk
AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.