HaloITSM vs. IBM Maximo IT
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | IBM Maximo IT |
|---|---|---|
| Overall rating | 4.8 | 4.2 |
| Review count | 22 | 18 |
| Ease of use | 9.8 | 8.5 |
| Ease of setup | 9.2 | 8.1 |
| Quality of support | 9.6 | 8.7 |
| Meets requirements | 9.5 | 9.0 |
| NPS | 95.238095 | 52.941176 |
| Small Business | 5.0% | 33.3% |
| Mid-Market | 55.0% | 44.4% |
| Enterprise | 40.0% | 22.2% |
| Total page views | 569 | 208 |
| Total LLM citations | 7,809 | 1,741 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
IBM Maximo IT
IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.