HaloITSM vs. ConnectWise RMM
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | ConnectWise RMM |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 22 | 83 |
| Ease of use | 9.8 | 8.5 |
| Ease of setup | 9.2 | 8.1 |
| Quality of support | 9.6 | 7.9 |
| Meets requirements | 9.5 | 8.6 |
| NPS | 95.238095 | 46.25 |
| Small Business | 5.0% | 66.3% |
| Mid-Market | 55.0% | 28.9% |
| Enterprise | 40.0% | 4.8% |
| Total page views | 569 | 920 |
| Total LLM citations | 7,809 | 6,187 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment