Halo Service Desk vs. IBM Maximo IT
A side-by-side comparison based on G2 review data.
| Metric | Halo Service Desk | IBM Maximo IT |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 17 | 18 |
| Ease of use | 9.5 | 8.5 |
| Ease of setup | 8.3 | 8.1 |
| Quality of support | 9.5 | 8.7 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 64.705882 | 52.941176 |
| Small Business | 47.1% | 33.3% |
| Mid-Market | 35.3% | 44.4% |
| Enterprise | 17.6% | 22.2% |
| Total page views | 90 | 208 |
| Total LLM citations | 472 | 1,741 |
Halo Service Desk
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.
IBM Maximo IT
IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.