G2 Vendor Directory

Grasshopper vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Webex Calling

by Cisco

Overall rating3.94.5
Review count162644
Ease of use8.39.3
Ease of setup8.29.0
Quality of support8.09.0
Meets requirements8.59.3
NPS35.18518571.935484
Small Business86.3%29.9%
Mid-Market9.3%40.5%
Enterprise4.3%29.6%
Total page views6361,093
Total LLM citations9,0344,592

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features