G2 Vendor Directory

Grasshopper vs. Vonage Business Communications

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Vonage Business Communications

by Vonage

Overall rating3.94.3
Review count162504
Ease of use8.39.1
Ease of setup8.28.9
Quality of support8.08.9
Meets requirements8.59.2
NPS35.18518557.740586
Small Business86.3%60.6%
Mid-Market9.3%32.4%
Enterprise4.3%7.0%
Total page views6361,572
Total LLM citations9,0345,315

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features