G2 Vendor Directory

Grasshopper vs. JustCall

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

JustCall

by Saas Labs

Overall rating3.94.3
Review count1622,395
Ease of use8.39.0
Ease of setup8.28.9
Quality of support8.08.6
Meets requirements8.58.8
NPS35.18518551.754757
Small Business86.3%61.3%
Mid-Market9.3%31.7%
Enterprise4.3%7.0%
Total page views6366,012
Total LLM citations9,03428,488

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations