G2 Vendor Directory

Grasshopper vs. RingEX

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

RingEX

by RingCentral

Overall rating3.94.2
Review count1621,516
Ease of use8.38.8
Ease of setup8.28.5
Quality of support8.08.3
Meets requirements8.59.0
NPS35.18518548.351648
Small Business86.3%57.9%
Mid-Market9.3%35.1%
Enterprise4.3%7.0%
Total page views6366,988
Total LLM citations9,03416,099

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features