G2 Vendor Directory

Grasshopper vs. Quo

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Quo

by Quo

Overall rating3.94.7
Review count1623,423
Ease of use8.39.5
Ease of setup8.29.4
Quality of support8.09.4
Meets requirements8.59.4
NPS35.18518585.20153
Small Business86.3%91.4%
Mid-Market9.3%7.3%
Enterprise4.3%1.2%
Total page views6367,618
Total LLM citations9,03445,305

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.

Pros

  • Ease of Use
  • Customer Support
  • Call Recording
  • Features
  • Easy Setup
  • Customer Service