G2 Vendor Directory

Grasshopper vs. PBXware

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

PBXware

by Bicom Systems

Overall rating3.94.5
Review count16226
Ease of use8.38.9
Ease of setup8.28.9
Quality of support8.09.2
Meets requirements8.58.9
NPS35.18518576
Small Business86.3%60.9%
Mid-Market9.3%39.1%
Enterprise4.3%0.0%
Total page views636313
Total LLM citations9,034432

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration