G2 Vendor Directory

Grasshopper vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

GoTo Connect

by GoTo

Overall rating3.94.4
Review count1621,422
Ease of use8.39.1
Ease of setup8.28.9
Quality of support8.09.0
Meets requirements8.59.2
NPS35.18518565.425913
Small Business86.3%70.8%
Mid-Market9.3%24.6%
Enterprise4.3%4.6%
Total page views6362,301
Total LLM citations9,03412,252

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface