Grasshopper vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | Grasshopper | Dialpad Connect |
|---|---|---|
| Overall rating | 3.9 | 4.4 |
| Review count | 162 | 4,216 |
| Ease of use | 8.3 | 9.2 |
| Ease of setup | 8.2 | 9.1 |
| Quality of support | 8.0 | 8.7 |
| Meets requirements | 8.5 | 9.1 |
| NPS | 35.185185 | 58.479388 |
| Small Business | 86.3% | 57.6% |
| Mid-Market | 9.3% | 32.8% |
| Enterprise | 4.3% | 9.6% |
| Total page views | 636 | 3,520 |
| Total LLM citations | 9,034 | 20,955 |
Grasshopper
Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.
- VoIP Services
- Intuitive
- Messaging Features
- Calling Features
- Easy Connection
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription