G2 Vendor Directory

Grasshopper vs. Dialaxy

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Dialaxy

by Dialaxy Inc.

Overall rating3.94.4
Review count162269
Ease of use8.39.6
Ease of setup8.29.5
Quality of support8.09.6
Meets requirements8.59.2
NPS35.18518565.055762
Small Business86.3%64.7%
Mid-Market9.3%35.0%
Enterprise4.3%0.4%
Total page views6361,442
Total LLM citations9,0341,684

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features