G2 Vendor Directory

Grasshopper vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Broadvoice

by Broadvoice

Overall rating3.94.5
Review count16264
Ease of use8.39.4
Ease of setup8.29.2
Quality of support8.09.2
Meets requirements8.59.2
NPS35.18518573.015873
Small Business86.3%59.4%
Mid-Market9.3%26.6%
Enterprise4.3%14.1%
Total page views636230
Total LLM citations9,034796

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility