G2 Vendor Directory

Grasshopper vs. Bandwidth

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Bandwidth

by Bandwidth

Overall rating3.94.4
Review count162504
Ease of use8.38.9
Ease of setup8.28.8
Quality of support8.09.1
Meets requirements8.59.1
NPS35.18518558.77193
Small Business86.3%44.6%
Mid-Market9.3%39.3%
Enterprise4.3%16.0%
Total page views636901
Total LLM citations9,0345,317

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Bandwidth

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Reliability
  • Navigation Ease
  • Staff Support