Grasshopper vs. 8x8 Work
A side-by-side comparison based on G2 review data.
| Metric | Grasshopper | 8x8 Work |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 162 | 942 |
| Ease of use | 8.3 | 8.8 |
| Ease of setup | 8.2 | 8.6 |
| Quality of support | 8.0 | 8.4 |
| Meets requirements | 8.5 | 8.8 |
| NPS | 35.185185 | 47.123894 |
| Small Business | 86.3% | 54.6% |
| Mid-Market | 9.3% | 35.1% |
| Enterprise | 4.3% | 10.3% |
| Total page views | 636 | 1,840 |
| Total LLM citations | 9,034 | 4,153 |
Grasshopper
Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.
- VoIP Services
- Intuitive
- Messaging Features
- Calling Features
- Easy Connection
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple