G2 Vendor Directory

Grasshopper vs. 3CX

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

3CX

by 3CX

Overall rating3.94.4
Review count162549
Ease of use8.39.1
Ease of setup8.29.0
Quality of support8.08.2
Meets requirements8.59.1
NPS35.18518559.027778
Small Business86.3%43.2%
Mid-Market9.3%49.3%
Enterprise4.3%7.5%
Total page views6361,591
Total LLM citations9,03415,726

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations