Grain vs. Fathom
A side-by-side comparison based on G2 review data.
| Metric | Grain | Fathom |
|---|---|---|
| Overall rating | 4.7 | 5.0 |
| Review count | 314 | 7,101 |
| Ease of use | 9.5 | 9.7 |
| Ease of setup | 9.6 | 9.7 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 9.3 | 9.7 |
| NPS | 79.288026 | 98.389831 |
| Small Business | 76.4% | 78.2% |
| Mid-Market | 20.1% | 19.6% |
| Enterprise | 3.5% | 2.2% |
| Total page views | 867 | 13,391 |
| Total LLM citations | 14,084 | 62,417 |
Grain
Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind.
- Helpful
- Integrations
- Features
- Ease of Use
- Accuracy
- Customer Support
Fathom
Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up.
- AI Summary
- Accuracy
- Helpful
- Ease of Use
- Note-taking
- Summaries