G2 Vendor Directory

GoToMyPC vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricGoToMyPC

by GoTo

LogMeIn Rescue

by GoTo

Overall rating4.34.5
Review count238239
Ease of use9.19.3
Ease of setup9.29.4
Quality of support8.69.0
Meets requirements9.09.3
NPS53.16455771.748879
Small Business71.2%32.9%
Mid-Market23.2%40.1%
Enterprise5.6%27.0%
Total page views4641,090
Total LLM citations1,5473,153

GoToMyPC

GoToMyPC is a remote desktop access software that allows users to connect to and control Mac and PC computers from any internet-connected device. The platform supports remote access to files, applications, and desktops through web browsers and mobile apps. Key features include file transfer, remote printing, multi-monitor support, guest access, and 256-bit AES encryption with multi-factor.

Pros

  • Ease of Use
  • Remote Access
  • Easy to Access
  • Remote Control
  • Reliability
  • Easy Setup

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability