G2 Vendor Directory

GoToMyPC vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricGoToMyPC

by GoTo

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.34.7
Review count238396
Ease of use9.19.4
Ease of setup9.28.9
Quality of support8.69.3
Meets requirements9.09.5
NPS53.16455779.949239
Small Business71.2%15.0%
Mid-Market23.2%36.5%
Enterprise5.6%48.6%
Total page views464899
Total LLM citations1,5476,953

GoToMyPC

GoToMyPC is a remote desktop access software that allows users to connect to and control Mac and PC computers from any internet-connected device. The platform supports remote access to files, applications, and desktops through web browsers and mobile apps. Key features include file transfer, remote printing, multi-monitor support, guest access, and 256-bit AES encryption with multi-factor.

Pros

  • Ease of Use
  • Remote Access
  • Easy to Access
  • Remote Control
  • Reliability
  • Easy Setup

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus