G2 Vendor Directory

GoTo Connect vs. eFax Online Fax Service

A side-by-side comparison based on G2 review data.

MetricGoTo Connect

by GoTo

eFax Online Fax Service

by Consensus Cloud Solutions

Overall rating4.44.5
Review count1,422233
Ease of use9.19.0
Ease of setup8.99.2
Quality of support9.08.6
Meets requirements9.29.3
NPS65.42591364.806867
Small Business70.8%80.1%
Mid-Market24.6%18.6%
Enterprise4.6%1.4%
Total page views2,3011,777
Total LLM citations12,25213,458

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface

eFax Online Fax Service

eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance.

Pros

  • Ease of Use
  • Faxing Services
  • Fax Services
  • Easy Access
  • Convenience
  • Efficiency