G2 Vendor Directory

GoTo Connect vs. CocoFax

A side-by-side comparison based on G2 review data.

MetricGoTo Connect

by GoTo

CocoFax

by CocoFax

Overall rating4.44.6
Review count1,422188
Ease of use9.19.7
Ease of setup8.99.4
Quality of support9.09.4
Meets requirements9.29.6
NPS65.42591375.543478
Small Business70.8%74.2%
Mid-Market24.6%21.5%
Enterprise4.6%4.3%
Total page views2,3012,179
Total LLM citations12,2522,646

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface

CocoFax

CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account.

Pros

  • Faxing Services
  • Ease of Use
  • Remote Work
  • Integrations
  • Setup Ease
  • Reliability