G2 Vendor Directory

GoTo Connect vs. Fax.Plus

A side-by-side comparison based on G2 review data.

MetricGoTo Connect

by GoTo

Fax.Plus

by Alohi

Overall rating4.44.6
Review count1,42260
Ease of use9.19.7
Ease of setup8.99.4
Quality of support9.09.4
Meets requirements9.29.5
NPS65.42591375
Small Business70.8%76.7%
Mid-Market24.6%23.3%
Enterprise4.6%0.0%
Total page views2,301241
Total LLM citations12,2522,671

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface

Fax.Plus

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Connect Fax.Plus to compatible AI assistants through MCP to manage supported fax tasks. A paid Fax.Plus plan is required; MCP is unavailable when Advanced Security Controls are enabled. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members.

Pros

  • Faxing Services
  • Ease of Use
  • Helpful
  • Customer Support
  • Affordable
  • Reliability