G2 Vendor Directory

Google Workspace vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricGoogle Workspace

by Google

Zoom Workplace

by Zoom

Overall rating4.64.5
Review count48,26356,430
Ease of use9.49.2
Ease of setup9.49.2
Quality of support8.88.9
Meets requirements9.39.3
NPS72.71017471.13377
Small Business46.4%50.8%
Mid-Market34.2%31.4%
Enterprise19.3%17.8%
Total page views22,48026,539
Total LLM citations216,934180,152

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises.

Pros

  • Ease of Use
  • Team Collaboration
  • Integrations
  • Features
  • Intuitive
  • Google Integration

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing