G2 Vendor Directory

Google Workspace vs. Lark

A side-by-side comparison based on G2 review data.

MetricGoogle Workspace

by Google

Lark

by Lark Technologies

Overall rating4.64.6
Review count48,263202
Ease of use9.49.2
Ease of setup9.48.6
Quality of support8.89.1
Meets requirements9.39.4
NPS72.71017473.224044
Small Business46.4%48.7%
Mid-Market34.2%33.8%
Enterprise19.3%17.4%
Total page views22,4802,758
Total LLM citations216,93424,739

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises.

Pros

  • Ease of Use
  • Team Collaboration
  • Integrations
  • Features
  • Intuitive
  • Google Integration

Lark

Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

Pros

  • Ease of Use
  • Features
  • Team Collaboration
  • Communication
  • Daily Use
  • All-in-one