G2 Vendor Directory

Google Voice vs. DevRev

A side-by-side comparison based on G2 review data.

MetricGoogle Voice

by Google

DevRev

by DevRev

Overall rating4.14.3
Review count167210
Ease of use8.98.7
Ease of setup8.58.3
Quality of support7.69.1
Meets requirements8.48.6
NPS38.65030758.173077
Small Business63.1%34.1%
Mid-Market25.5%53.4%
Enterprise11.5%12.5%
Total page views8461,719
Total LLM citations11,12511,712

Google Voice

Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time.

Pros

  • Phone Numbers
  • Text Messaging
  • Ease of Use
  • Privacy
  • Easy Setup
  • Features

DevRev

DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Helpful
  • Insights
  • Customer Support