G2 Vendor Directory

Google My Business vs. Insites

A side-by-side comparison based on G2 review data.

MetricGoogle My Business

by Google

Insites

by Insites Technologies Ltd.

Overall rating4.64.7
Review count39595
Ease of use9.29.5
Ease of setup9.09.4
Quality of support7.59.7
Meets requirements9.19.2
NPS78.97574182.978723
Small Business73.5%52.1%
Mid-Market21.6%38.3%
Enterprise4.9%9.6%
Total page views709358
Total LLM citations4,121901

Google My Business

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust.

Pros

  • Ease of Use
  • Review Management
  • Centralized Platform
  • Convenience
  • Cross-Platform Compatibility
  • Easy Setup

Insites

Insites is an AI visibility and website audit platform for companies that sell digital services to small and medium businesses. It answers one question in under 60 seconds: how does this business perform in AI search and traditional search, and what needs fixing? Insites combines answer engine optimisation (AEO), generative engine optimisation (GEO), technical SEO, local SEO, keyword analysis and finding, social media, performance, and more into a single colour-coded report that a non-technical salesperson can talk through on a call.

Pros

  • Ease of Use
  • Helpful
  • Valuable Insights
  • User-Friendly
  • Easy Integrations
  • Reporting