G2 Vendor Directory

Google My Business vs. Alchemer Listings Management

A side-by-side comparison based on G2 review data.

MetricGoogle My Business

by Google

Alchemer Listings Management

by Alchemer

Overall rating4.64.5
Review count395234
Ease of use9.29.2
Ease of setup9.08.9
Quality of support7.59.3
Meets requirements9.19.1
NPS78.97574169.196429
Small Business73.5%23.1%
Mid-Market21.6%44.0%
Enterprise4.9%32.9%
Total page views70974
Total LLM citations4,12168

Google My Business

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust.

Pros

  • Ease of Use
  • Review Management
  • Centralized Platform
  • Convenience
  • Cross-Platform Compatibility
  • Easy Setup

Alchemer Listings Management

Alchemer Listings Management (formerly Chatmeter) is an enterprise listings management platform that helps multi-location brands maintain accurate, consistent business information across search engines, maps, directories, and emerging AI-powered discovery platforms. Built for organizations managing dozens to thousands of locations, it centralizes location data control while giving corporate teams the governance tools to enforce brand standards at scale. What is Alchemer Listings Management used for?

Pros

  • Customer Support
  • Helpful
  • Review Management
  • Ease of Use
  • Customer Service
  • Centralized Management