G2 Vendor Directory

Google Analytics 360 vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricGoogle Analytics 360

by Google

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.44.4
Review count599150
Ease of use8.48.7
Ease of setup8.28.2
Quality of support8.39.0
Meets requirements9.08.9
NPS55.77617358.503401
Small Business50.3%22.0%
Mid-Market31.0%44.7%
Enterprise18.8%33.3%
Total page views317469
Total LLM citations1,0713,881

Google Analytics 360

Google Analytics 360 is an enterprise-level analytics solution designed to help large organizations gain comprehensive insights into customer behavior across various channels and devices. By consolidating data from websites, mobile apps, and offline interactions, it enables businesses to understand the complete customer journey and make informed decisions to enhance marketing strategies and user experiences.

Pros

  • Insights
  • Easy Integrations
  • Ease of Use
  • Integrations
  • Reporting
  • Data Analysis

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations