G2 Vendor Directory

GoldMine vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricGoldMine

by MacSonik

Zoho CRM

by Zoho

Overall rating3.74.1
Review count1972,956
Ease of use7.88.5
Ease of setup7.18.3
Quality of support7.78.0
Meets requirements8.08.6
NPS8.64864938.596491
Small Business71.1%61.6%
Mid-Market25.1%32.3%
Enterprise3.7%6.1%
Total page views4858,329
Total LLM citations1,497129,821

GoldMine

Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses. That’s why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable. Only Goldmine brings all those together in a package that’s perfect for small businesses.

Pros

  • Feature Richness
  • Easy Customization
  • Organization Efficiency
  • Automation Focus
  • Easy Setup

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful