G2 Vendor Directory

GoldMine vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetricGoldMine

by MacSonik

Capsule CRM

by Capsule

Overall rating3.74.7
Review count197528
Ease of use7.89.5
Ease of setup7.19.4
Quality of support7.79.5
Meets requirements8.09.1
NPS8.64864984.512428
Small Business71.1%93.1%
Mid-Market25.1%6.6%
Enterprise3.7%0.4%
Total page views4851,773
Total LLM citations1,49718,728

GoldMine

Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses. That’s why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable. Only Goldmine brings all those together in a package that’s perfect for small businesses.

Pros

  • Feature Richness
  • Easy Customization
  • Organization Efficiency
  • Automation Focus
  • Easy Setup

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup