G2 Vendor Directory

GoldMine vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricGoldMine

by MacSonik

Bigin by Zoho CRM

by Zoho

Overall rating3.74.6
Review count197877
Ease of use7.89.2
Ease of setup7.18.9
Quality of support7.78.7
Meets requirements8.08.8
NPS8.64864974.112257
Small Business71.1%90.9%
Mid-Market25.1%8.1%
Enterprise3.7%1.0%
Total page views4853,314
Total LLM citations1,49721,375

GoldMine

Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses. That’s why finding the right customer relationship management (CRM) software is so important. Your CRM solution needs to be powerful, easy to use and maintain, and affordable. Only Goldmine brings all those together in a package that’s perfect for small businesses.

Pros

  • Feature Richness
  • Easy Customization
  • Organization Efficiency
  • Automation Focus
  • Easy Setup

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable