G2 Vendor Directory

GLPI vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricGLPI

by TECLIB

LogMeIn Resolve

by GoTo

Overall rating4.54.3
Review count42474
Ease of use8.89.1
Ease of setup8.69.0
Quality of support8.68.9
Meets requirements9.19.1
NPS72.555.201699
Small Business32.5%35.5%
Mid-Market37.5%43.1%
Enterprise30.0%21.4%
Total page views8711,211
Total LLM citations11,2335,616

GLPI

Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available

Pros

  • Ease of Use
  • Remote Access
  • Management Efficiency
  • Continuous Improvement
  • Customer Support
  • Setup Ease

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features