GLPI vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | GLPI | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 42 | 239 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 8.6 | 9.4 |
| Quality of support | 8.6 | 9.0 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 72.5 | 71.748879 |
| Small Business | 32.5% | 32.9% |
| Mid-Market | 37.5% | 40.1% |
| Enterprise | 30.0% | 27.0% |
| Total page views | 871 | 1,090 |
| Total LLM citations | 11,233 | 3,153 |
GLPI
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
- Ease of Use
- Remote Access
- Management Efficiency
- Continuous Improvement
- Customer Support
- Setup Ease
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability