G2 Vendor Directory

GLPI vs. IBM Maximo IT

A side-by-side comparison based on G2 review data.

MetricGLPI

by TECLIB

IBM Maximo IT

by IBM

Overall rating4.54.2
Review count4218
Ease of use8.88.5
Ease of setup8.68.1
Quality of support8.68.7
Meets requirements9.19.0
NPS72.552.941176
Small Business32.5%33.3%
Mid-Market37.5%44.4%
Enterprise30.0%22.2%
Total page views871208
Total LLM citations11,2331,741

GLPI

Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available

Pros

  • Ease of Use
  • Remote Access
  • Management Efficiency
  • Continuous Improvement
  • Customer Support
  • Setup Ease

IBM Maximo IT

IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

Pros