GLPI vs. EasyVista Service Manager
A side-by-side comparison based on G2 review data.
| Metric | GLPI | EasyVista Service Manager |
|---|---|---|
| Overall rating | 4.5 | 4.0 |
| Review count | 42 | 102 |
| Ease of use | 8.8 | 7.6 |
| Ease of setup | 8.6 | 7.8 |
| Quality of support | 8.6 | 8.1 |
| Meets requirements | 9.1 | 8.4 |
| NPS | 72.5 | 27.835052 |
| Small Business | 32.5% | 8.8% |
| Mid-Market | 37.5% | 30.4% |
| Enterprise | 30.0% | 60.8% |
| Total page views | 871 | 319 |
| Total LLM citations | 11,233 | 1,644 |
GLPI
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
- Ease of Use
- Remote Access
- Management Efficiency
- Continuous Improvement
- Customer Support
- Setup Ease
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support