G2 Vendor Directory

Gearbox vs. Oracle Field Service Cloud

A side-by-side comparison based on G2 review data.

MetricGearbox

by Gearbox Fleet Software

Oracle Field Service Cloud

by Oracle

Overall rating4.74.0
Review count14139
Ease of use9.68.5
Ease of setup9.68.6
Quality of support9.58.3
Meets requirements8.98.8
NPS69.23076925.6
Small Business54.5%23.0%
Mid-Market36.4%29.5%
Enterprise9.1%47.5%
Total page views587256
Total LLM citations1521,065

Gearbox

Gearbox is a cloud-based fleet maintenance and compliance tool that helps businesses manage work orders, maintenance schedules, inventory, and more. The software centralizes fleet maintenance and compliance by providing features to schedule services, repairs, and inspections. It manages parts inventory, tracks employee training, and automates NHVAS/NHTSA compliance reviews. GEARBOX also integrates with telematics for odometer tracking and accounting software for purchase orders.

Pros

  • Ease of Use
  • Simplicity
  • Easy Setup
  • Installation Ease
  • Tracking Efficiency
  • Customer Support

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.

Pros