Gallabox vs. Lime Connect (formerly Userlike)
A side-by-side comparison based on G2 review data.
| Metric | Gallabox | Lime Connect (formerly Userlike) |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 169 | 453 |
| Ease of use | 9.1 | 8.9 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 9.1 | 8.8 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 73.780488 | 58.276644 |
| Small Business | 74.3% | 79.9% |
| Mid-Market | 21.6% | 15.5% |
| Enterprise | 4.2% | 4.6% |
| Total page views | 703 | 94 |
| Total LLM citations | 8,082 | 581 |
Gallabox
Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth.
- Ease of Use
- Integrations
- Automation
- Customer Support
- Easy Integrations
- Helpful
Lime Connect (formerly Userlike)
is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.
- Case Management
- Easy Implementation
- Easy Setup
- Simple
- Easy Integrations
- Integrations