G2 Vendor Directory

Frigade vs. WalkMe

A side-by-side comparison based on G2 review data.

MetricFrigade

by Frigade

WalkMe

by SAP

Overall rating4.84.6
Review count27584
Ease of use9.68.6
Ease of setup9.78.4
Quality of support9.89.0
Meets requirements9.68.9
NPS88.88888972.996516
Small Business70.4%12.3%
Mid-Market29.6%27.1%
Enterprise0.0%60.6%
Total page views532,013
Total LLM citations137,906

Frigade

Frigade is an AI-native digital adoption platform that helps users get started, discover features, and complete tasks inside your software. Use Frigade Assistant for a ready-made experience, or add product guidance to your own agent with Assist API. Assist API brings Frigade's product knowledge and on-screen guidance into your own agent. Keep your model, interface, and tools while giving users answers grounded in how your product works. Frigade learns your product by signing in and working through the workflows you give it access to.

Pros

    WalkMe

    WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Features
    • Training
    • Positive Experience