G2 Vendor Directory

Freshmarketer vs. Squid

A side-by-side comparison based on G2 review data.

MetricFreshmarketer

by Freshworks

Squid

by Squid

Overall rating4.14.8
Review count3514
Ease of use9.19.7
Ease of setup8.99.7
Quality of support8.310.0
Meets requirements8.59.8
NPS4085.714286
Small Business48.6%100.0%
Mid-Market31.4%0.0%
Enterprise20.0%0.0%
Total page views88157
Total LLM citations389181

Freshmarketer

Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams.

Pros

  • User Journey
  • CRM Features
  • Ease of Use
  • Intuitive
  • CRM Integration
  • Journey Creation

Squid

Squid is a visitor intelligence and engagement platform that helps you turn website traffic into qualified leads - without the guesswork. Built for marketers, founders, and growth teams, Squid gives you person-level visitor identification, clean behavioral analytics, and conversion insights all in one place. See exactly who’s on your site, what they’re doing, and how to reach them - whether they’ve filled out a form or not.

Pros

  • Customer Support
  • Insights
  • Ease of Use
  • Helpful
  • Easy Setup
  • Analytics